Drainage and Civils Direct – Terms and Conditions of Supply

1. Introduction

By purchasing from Drainage and Civils Direct, you agree to the following terms and conditions. These terms do not affect your statutory rights.

2. Orders and Contract Formation

Placing an Order: When you place an order, it constitutes an offer to buy goods. We will confirm acceptance by sending an order confirmation email, at which point a contract is formed.

Product Descriptions: We strive for accuracy in product descriptions. However, slight variations may occur. If a product does not match its description, you may return it in unused condition.

3. Pricing and Payment

Prices: All prices are in GBP and include VAT unless stated otherwise.

Payment: Payment is required at the time of order placement. We accept major credit and debit cards.

4. Delivery

Estimated Times: Delivery times are estimates and not guaranteed. We are not liable for delays beyond our control.

Charges: Delivery costs vary based on product size, weight, and destination. These charges are displayed at checkout.

Acceptance: Upon delivery, inspect the goods. If there are issues, notify us within 48 hours.

5. Cancellations and Returns

Consumer Rights: Consumers have the right to cancel orders within 14 days of delivery. To cancel, inform us in writing.

Returns: Goods must be returned in their original condition. You are responsible for return shipping costs. Refunds will be processed within 14 days of receiving the returned goods.

6. Warranties and Liability

Product Warranty: Goods are covered by manufacturer warranties. Our liability is limited to the purchase price of the goods.

Limitation: We are not liable for indirect or consequential losses.

7. Privacy

We handle your personal data in accordance with our Privacy Policy.

8. Governing Law

These terms are governed by the laws of England and Wales. Disputes will be subject to the jurisdiction of the English courts.

For any questions or concerns, please contact us at [insert contact details].

Note: This simplified version is designed for clarity and ease of understanding. For comprehensive terms, please refer to our full Terms and Conditions document.